Gleantap is a customer engagement software that enables you to engage & retain your customers through automated messaging and two-way conversation. This app allows you to have two-way conversation with your customers via text & email. The app keeps you notified of any email or text message from customers through push notifications.
You can use your chat to text widget on your website to allow customers or website visitors to text you directly from the website.
Although there are many use cases for two-way conversations, here are two popular use cases for businesses -
1. Providing Customer Support - Open lines of communication & enable your customers to text or email you. Receive all communication in a single inbox and respond to them from here.
2. Prospect Engagement & Sales - Promote your text number on your website, ads and social channels eg. "Text me on (xxx) xxx xxxx". Receive all enquiries and questions in your inbox and engage them one-on-one or through automated messaging.